Episode · EconTalk · 2025-03-10
Books mentioned on Will Guidara on Unreasonable Hospitality
What can the restaurant business teach us about leadership and management? Listen as Will Guidara, the former owner of Eleven Madison Park, explains to EconTalk's Russ Roberts how his restaurant became good enough to be named the best restaurant in the world.
Russ Roberts discussed Unreasonable Hospitality by Will Guidara.
Books mentioned, in the order they came up
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Unreasonable Hospitality
Unreasonable Hospitality by Will Guidara is a bestselling guide to customer service and management based on the author's experiences running the renowned restaurant Eleven Madison Park.
Discussed“he is the author of The New York Times bestseller unreasonable Hospitality the remarkable power of giving people more than expect which is our subject for today will welcome to econ talk”
Where to get it
Other mentions in this episode (1) — ad reads, self-promotion and passing references, never counted
Plugged Unreasonable Hospitality
“and they brought me on to talk about unreasonable Hospitality”