Episode · The Tim Ferriss Show · 2021-09-15
Books mentioned on #532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
Sheila Heen of the Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge | Brought to you by LinkedIn Jobs recruitment platfo
Sheila Heen discussed Getting to Yes by Roger Fisher and others. Tim Ferriss recommended Difficult Conversations by Douglas Stone and others.
Books mentioned, in the order they came up
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Getting to Yes
Getting to Yes by Roger Fisher, William Ury, and Bruce Patton is a seminal guide to principled negotiation developed through the Harvard Negotiation Project.
Discussed“It's how he got involved in Ireland, um and and it's also how he came to write um Getting to Yes, which is the negotiation book that really became a foundation book in the field of negotiation and conflict resolution.”
Where to get it
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Difficult Conversations
Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen is a comprehensive guide to navigating challenging and high-stakes personal and professional dialogues.
Recommended“And and then of course Difficult Conversations, I think provides very flexible framework and approach for engaging with many many different situations, many different people, many different challenges.”
Where to get it
Other mentions in this episode (10) — ad reads, self-promotion and passing references, never counted
Plugged Difficult Conversations
“Sheila is co-author of the New York Times bestsellers Difficult Conversations, subtitle How to Discuss What Matters Most, and Thanks for the Feedback”
Plugged Thanks for the Feedback
“Thanks for the Feedback, subtitle The Science and Art of Receiving Feedback”
Plugged Difficult Conversations
“And um I think I really see in that paper a few of the germs of what later became the book Difficult Conversations.”
Passing Getting to Yes
“Simultaneous to that, unbeknownst to me, I was writing that paper for Bruce Patton who is a co-author on Getting to Yes and and was supervising the paper.”
Plugged Difficult Conversations
“So, when we first started working on the book, uh Bruce and Doug and I that became Difficult Conversations, the working title was actually The 10 Hardest Things to Say and How to Say Them.”
Passing Getting to Yes
“I remember reading Getting to Yes.”
Passing Getting Past No
“Uh I remember reading Getting Past No, which I also really really enjoyed.”
Plugged Difficult Conversations
“Um and by the way, we're we're reworking difficult conversations now like as we speak. Um we're doing a third edition.”
Plugged Thanks for the Feedback
“Yeah, I think that that's and and actually we dig into this a little bit more in the feedback book. The feedback book has a chapter on relationship systems.”
Passing Thanks for the Feedback
“And then the book that we spent a little bit of time kind of poking at from these oblique angles, Thanks for the Feedback, The Science and Art of Receiving Feedback”

