Episode · Modern Wisdom · 2025-07-28

Books mentioned on Waymo, Texas Culture, Airline Lounges, OpenAI & Uber Eats - Rory Sutherland - #973 -

1 book · With Rory Sutherland · Listen · Watch on YouTube

Rory Sutherland is one of the world’s leading consumer behaviour experts, the Vice Chairman of Ogilvy Advertising and an author. The world is evolving at an unprecedented pace.

Books mentioned, in the order they came up

1. 

   Unreasonable Hospitality

   Will Guidara · at 14:44

   Unreasonable Hospitality by Will Guidara is a business and memoir book that outlines a philosophy of extreme customer service and operational excellence derived from the restaurant industry.

   Recommended

   “Unreasonable hospitality. Fantastic book about a guy who ran 11 Madison Park.”

   Rory Sutherland Waymo, Texas Culture, Airline Lounges, OpenAI & Uber Eats - Rory Suthe… 2025-07-28 Listen at 14:44

   Where to get it

   Amazon Audible Bookshop.org Open Library