Episode · This Week in Startups · 2021-10-18
Books mentioned on How to manage customer relationships | Customer Basics with Salesforce's Tiffani Bova | E1306
This Startup Basics is all about managing customer relationships. Tiffani Bova from Salesforce joins to talk about the ways startups can improve customer interactions, transforming one-time transactions to reoccurring relationships.
Other mentions in this episode (2) — ad reads, self-promotion and passing references, never counted
Passing Growth IQ
“she's the global growth and innovation evangelist uh at salesforce for the last five years she's the author of growth iq get smarter about the choices that will make or break your business”
Plugged Growth IQ
“and uh you know i wrote the book growth iq and in it is 30 stories of what best in class companies have done on these 10 paths to growth two positive use cases of it and one cautionary tale”