Book · 2023
Product Operations
How Successful Companies Build Better Products at Scale
Product Operations by Melissa Perri and Denise Tilles has been mentioned in 1 episode across 1 podcast (1 episode recommends it and 0 episodes discuss it), through . Most frequently brought up by Lenny Rachitsky (1 episode) and Melissa Perri (1 episode) on Lenny's Podcast (1 episode).
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Why people recommend it
Product Operations by Melissa Perri and Denise Tilles outlines the operational frameworks necessary to help product teams scale effectively. On Lenny's Podcast, Lenny Rachitsky recommended that listeners consult the book to ensure the success of their first product operations hire, emphasizing the high stakes involved in establishing the function correctly within a company. Melissa Perri also joined the podcast to discuss the structural foundations of the role, explaining how the book organizes product operations around three core pillars, including the quantitative side of business and data insights. She detailed how these elements ensure that product managers have access to vital engagement and revenue metrics to make smart, data-driven decisions. The book emerges from these conversations as a critical playbook for modern organizations seeking to formalize and professionalize their internal product operations.
Every mention
Lenny Rachitsky Feels like like that first hire is so important because if they don't do great, the whole role of product o… 1
“Feels like like that first hire is so important because if they don't do great, the whole role of product ops starts to get a bad tinge within the company. And so, there's a lot of pressure in making sure that first person succeeds. I guess more reason to buy your book and make sure that they do it right.”
Melissa Perri When I was at Athenahealth, we were doing a Athenahealth has always been a software company, so let me put… 1
“The way we think about it is is kind of structured around the three pillars that we talk about in the book. So, business and data insights more of the quantitative side, making sure that the product manager has, you know, all of these sort of engagement and revenue inputs to make smart decisions.”
“When I was at Athenahealth, we were doing a Athenahealth has always been a software company, so let me put it that way. But they didn't have a formal product management role and they had just implemented it when I came in.”
Other mentions (9: passing, ad reads, own books)
“she's the author of the foundational book escaping the build trap and her most recent book product operations”
“Melissa and Denise are authors of an awesome new book called Product Operations: How Successful Companies Build Better Products at Scale.”
“And you two have a new book out, which I have right here. It's called Product Operations: How Successful Companies Build Better Products at Scale.”
“And that's what got us to start writing this book. And since then I've seen a lot more companies coming out and either making more mature product operations teams that started probably before that or actually introducing them now.”
“We say to like like get started with one person. Like we we we describe these three pillars and, you know, repeatedly through the book we're like, "Hone in on what's the most important part for you that's going to help you right now that we talked through."”
“And by the way, if you buy your book at the end there, there's this like really beautiful little guy. There you go. I think you can see it on the camera of just like a little yellow brick road of all the steps that it takes to roll it out.”
“They actually kept the product ops team. So, now Tim Davenport oversees product ops team. He was a chief of staff for the chief product officer at the time and he's been building it again, uh you know, taking it taking the stuff that worked and then building on to it and they're actually one of our key studies in”
“You two are awesome. For folks listening, make sure to grab their book Product Operations. You can find it on Amazon, I imagine. Share where else people can find it, but two final questions.”
“So, definitely reach out and let us know about it. Also, you can help us by buying the book and leaving us an Amazon review if you do read it cuz that does help authors. And we self-published this one, too”