Person
Every book Isaac French recommended on podcasts
Isaac French was a featured guest on the My First Million podcast in September 2024, where he detailed his entrepreneurial path, including how he went from being broke to building a seven million dollar business in the Airbnb sector. As the conversation drew to a close during the rapid-fire closing questions segment, Isaac French offered a specific book recommendation to the audience. He recommended the book Unreasonable Hospitality by Will Guidara, encouraging anyone who had not yet read it to pick up a copy. Isaac French pointed out that the book offers valuable lessons on paying attention to minute details and executing surprising gestures to delight customers, drawing a parallel to his own practices such as leaving handwritten notes for guests. By endorsing Unreasonable Hospitality, he emphasized the vital importance of exceptional customer service and thoughtful hospitality in creating memorable brand experiences and driving business growth. His recommendation provided listeners with actionable advice on how to elevate ordinary customer interactions into extraordinary, loyalty-building moments inspired by the principles outlined in Guidara's work.
Books recommended by Isaac French
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Unreasonable Hospitality
Unreasonable Hospitality by Will Guidara is a bestselling guide to customer service and management based on the author's experiences running the renowned restaurant Eleven Madison Park.
Recommended“read unreasonable hospitality if you haven't already, but basically look for those little ways like I described with the handwritten note that are surprising.”
Where to get it
Appearances
| Episode | Podcast | Date | Books |
|---|---|---|---|
| How I Went From Broke to $7 Million With An Airbnb Business | My First Million | 2024-09-20 | 1 |
